Al Amal Microfinance Bank joined Sanabel as an affiliate member.

Al-Amal Microfinance Bank was established by the Law (23) for the year 2002, as the first Microfinance Bank in Yemen. The bank was an outcome of the efforts of the Yemeni Government represented by the Social Fund for Development (SFD), the Arab Gulf Program for United Nations Development Organizations (AGFUND), and the contribution of the Private Sector.

Al-Amal Bank tends to providing poor clients engaged in productive activities (micro-entrepreneurs) with small and micro-loans to help them to grow their businesses.

As an organization committed to social and economic development, Al-Amal Bank has identified its organizational principles as:

Exemplary Customer Service: Al-Amal bank is committed to deliver products and services to its customers in an appropriate, professional and quick manner. All of the staff are committed to make a customer positive experience, one that every customer will want to experience time and time again.

Innovation: Al-Amal Bank strives for types of guarantees, services, products, delivery mechanisms and systems that are creative and reflect the best thinking of the international community on financial services to the poor and a set of program principles which guide and reinforce its activities.

Transparency: Al-Amal bank is committed to comply with the set of international financial reporting standards (IFRS) endorsed by CGAP, to report to the MIX and Sanabel and to post updated figures and financial statements on its website.

Continuous improvements: Al-Amal bank is committed to the continuous improvement of its staff as the base for global progress and improvement of its products and services

Efficiency: Al-Amal bank is committed to utilize its available financial and human resources to maximize results. By doing more with less, the bank will create “resource savings” which it intends to use to reach poorer clients in more remote communities, provide additional services and/or lower the cost of existing services.