To drive commitment to raising standards for microfinance Loan Officer training, Grameen-Jameel has developed and produced an e-learning microfinance training course that is available to MFIs in the Arab World.

Through an innovative combination of content and delivery, the course aims to build necessary skills to manage the fundamental relationship between Microfinance Institution (MFI) staff and borrowers.

CGAP, together with its partners the Michael & Susan Dell Foundation, the Ford Foundation, and the Social Performance Task Force (SPTF), is launching the first Social Performance Reporting Award.

The award, powered by the MIX is designed to promote greater transparency in MFIs’ social performance. The Award recognizes transparency in social performance reporting, not social performance achievements. Performance indicators, such as return on assets, portfolio at risk, or operating efficiency, will not be considered.