To drive commitment to raising standards for microfinance Loan Officer training, Grameen-Jameel has developed and produced an e-learning microfinance training course that is available to MFIs in the Arab World.

Through an innovative combination of content and delivery, the course aims to build necessary skills to manage the fundamental relationship between Microfinance Institution (MFI) staff and borrowers.

The course is available on CDs and uses the Arabic language in content and instructions, video clips, and audio narrative. On successful completion of the course, participants will be issued a Grameen-Jameel Certificate, considered by many in the industry, a valuable skills-testimony on the
road to employment and promotion.

Benefits to MFIs & Industry:

• Increase productivity and efficiency of Loan Officers who represent up to 70% of staff in icrofinance industry.
• Stronger human resources leading to successful and sustainable microfinance operations.
• Boost portfolio quality through non-monetary incentive schemes which reflect popularity of up to 40% among practitioners.
• Enhancing staff loyalty and team spirit and the achievement of social goals, which leads to increased job satisfaction and enhances staff retention policies.
• Certified course by Grameen-Jameel, an industry leader in the Arab World.
• Reduced cost per participant - including travel and accommodation costs – by up to 30% compared with traditional classroom training, thereby allowing training budget to stretch to more users.

For detailed information, please see attachement below or Visit: www.grameen-jameel.com